The RECORD Living lab
November 10, 2007 on 10:53 pm | By Asbjørn | In All categories, Living lab |Motivation: The RECORD Living Lab will be set up to meet the challenges represented in developing online communities, and will serve as a research environment to support the three main areas of RECORD work: (1) Patterns of media use, (2) design, and (3) user-centred evaluation.
End-user engagement in the development of online communities as MySpace indicates that we have a lot to gain from allowing users to participate in the design process. The RECORD Living Lab will tap into the creative powers of users by utilizing online community functionality as means to gather knowledge to improve online community design.
Hopefully, the Living Lab approach will help us mature from a “launch-and-learn” approach to online community development to active end user participation in the development process.
Internet panel: In order to involve a fairly representative set of users – and not just the most interested – the RECORD Living Lab includes >3000 Internet users meant to be as representative as possible for Norwegian Internet users age 15-40 years. We aim for the Living Lab participants to help us:
- Provide information on their online community media and services use
- Engage in design discussions and provide design feedback on prototypes or running services
- Participate in user-centred evaluation
Online environment: An online environment for user co-creation and feedback will be used to allow:
- User comments and ratings of suggested services and designs
- Users posting design revisions or alternate design suggestions
- User-user and user-developer discussions
Longitudinal study: The Living Lab panel will also be used to carry out a longitudinal investigation of patterns of media use in online communities – where we follow the same users across several years in order to gain knowledge regarding factors affecting online community success – and what effect online community use may have on the users.
The development of the RECORD Living Lab is described in this paper in a special issue on Living Labs
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